Phoenix SPRL was established in Brussels in 2006 with the sole aim and focus to improve the service provision in the logistics and transportation sector. The approach Phoenix takes is one where personalised services are provided striking the right balance between quality and timeliness.
Phoenix is a company that is dedicated to providing extensive logistics and distribution services across varied industries and sectors across Europe.
Our approach to personalised services means we believe in forging and maintaining long term relationships and partnerships with our customers. At the core of our business is the belief that all our partnerships are formed on a genuine duty and responsibility to provide excellent service coupled with the support systems to ensure ongoing and continuous improvement.
One of our core principles and ideals is that we can deliver to our customers which is evident and demonstrable. And we show this by monitoring and reviewing our services in terms that are measurable and tangible but most importantly meaningful to our customer base.
We base our services largely to the vast amount of experience and clear understanding of the supply chain together with the ability to be flexible in our service provision to customers.
- We endeavour to make it simple and easy to work with us
- We actively listen and respond appropriately to our customers and stakeholders
- Customer satisfaction is at the core of our business
- It’s our business to deliver to the highest of quality
- Ensure we do the right things right because its right
- Continuously learn to develop and improve
- Uncompromising integrity and professionalism is how we conduct our business
- We commit to making and meeting our commitments
- Attention to detail is of utmost importance to us
- We execute flawlessly and faultlessly
- We focus on output and assume responsibility
- We constructively confront, address and solve problems
Phoenix develops bespoke services for our customers and we achieve this by cooperating closely with them having detailed understanding of their needs and requirements. We endeavour to ensure that our services create added value to our customers. At Phoenix, we provide industry specific transport and logistics concepts as well as distribution and delivery offerings tailored to the needs of our customers.
OUR CORE SERVICE OFFERINGS ARE IN THE FOLLOWING
Express Deliveries Shipments.
Door – to – Door Transport.
DISTRIBUTION & DELIVERY
Industry supply chain and retail support services.
International shipping and deliveries.